Questions patients ask us

Book online: use her Artemis Hospitals page for Monday to Saturday, or her Cloudnine page for Wednesday afternoon. Online booking works at any time of day. For questions, call the ENT coordinator on +91 97111 39570.

Artemis Hospitals, Sector 51: Monday 9:30 AM–1:00 PM, Tuesday 10:30 AM–1:00 PM, Wednesday 10:00 AM–1:30 PM, Thursday 1:00–4:00 PM, Friday 1:30–4:30 PM, Saturday 10:00 AM–1:00 PM. Cloudnine Hospital, Sector 47: Wednesday 2:00–4:00 PM. No OPD on Sunday. See the live timetable.

Artemis Hospitals is her main base, with OPD six days a week and the full operating theatre, imaging, audiology and sleep lab facilities. Cloudnine Hospital, Sector 47, is a mother-and-child hospital, convenient for babies, children and expecting mothers, on Wednesday afternoons.

Often, yes. Check the online booking page for open slots or call the ENT coordinator on +91 97111 39570. Surgery days can change the OPD, so please confirm before you travel.

Previous prescriptions and discharge summaries, any hearing tests (audiograms), CT or MRI scans with the films or CD, sleep study reports, and a list of the medicines you take. For a child, bring the vaccination record and any newborn hearing screening report.

Follow-up after surgery can be done by phone or video call. A first visit is best in person, because most ENT problems need an examination, often with an endoscope.

Artemis Hospitals, Sector 51, Gurugram (Gurgaon), Haryana 122001. Open in Google Maps.

By road from NH-48 (the old NH-8) by car, taxi or cab. The nearest metro station is Millennium City Centre, about 15 minutes away by auto or cab. Indira Gandhi International Airport is about 15 km away, and Gurugram railway station about 8 km.

Yes. Artemis Hospitals runs a 24-hour emergency department. For an ENT emergency, such as heavy nosebleed, difficulty breathing or swallowing, a foreign body in a child's ear, nose or airway, or sudden hearing loss, go to the emergency department directly.

Yes. Artemis Hospitals is accredited by JCI (Joint Commission International) and NABH, and its laboratory by NABL. It was the first hospital in Gurgaon with both JCI and NABH accreditation.

3 Tesla MRI and 256-slice CT, a full audiology and speech therapy unit, allergy testing, a sleep lab for sleep apnoea studies, a vertigo and balance clinic, and modular operating theatres with 4K endoscopy, operating microscopes, facial nerve monitoring and coblation.

Plot A2, MSJ House, Mayfield Garden, Sector 47, Gurugram (Gurgaon), opposite Hilton Garden Inn. Open in Google Maps.

Wednesdays from 2:00 to 4:00 PM. Book on her Cloudnine page.

Yes. Cloudnine is a maternity and children's hospital with a neonatal unit. She sees babies with noisy breathing, a blocked nose, tongue-tie, or a failed newborn hearing screen, and children with ear, nose and throat problems.

It depends on the operation, the hospital room category and the length of stay. After the consultation you receive a written estimate before you decide. Common operations include tonsil and adenoid removal, sinus surgery (FESS), septoplasty, tympanoplasty, stapedotomy and cochlear implantation. A cochlear implant costs more because the price includes the implant device.

Artemis Hospitals is on the cashless network of many health insurers and TPAs. Share your policy details at the hospital's insurance desk before admission and they will arrange pre-authorisation. Most planned ENT surgeries are covered, while cosmetic procedures usually are not.

No. Most ear, nose and throat problems are treated with medicines first. Surgery is advised only when it will clearly help, and you will hear about every option, including ones without surgery.

Many ENT operations need one night or less. Endoscopic sinus surgery, septoplasty, tonsillectomy and ear surgery usually need an overnight stay, while some procedures are day care. You will be told the expected stay before surgery.

Usually not. She works through the ear canal and the nose with endoscopes and microscopes wherever possible. Sinus surgery leaves no cut on the face, and many ear operations need no cut behind the ear.

Most people return to desk work within a week after endoscopic sinus surgery or septoplasty. Avoid heavy lifting, swimming and flying for the period advised at discharge.

Often, yes. When the sound beats in time with the pulse, a high-resolution CT scan of the temporal bone can reveal a physical cause such as sigmoid sinus dehiscence, which can be repaired surgically. See the pulsatile tinnitus page.

Children and adults with severe to profound hearing loss who do not understand speech clearly with good hearing aids. Assessment includes hearing tests, CT and MRI scans, and counselling. Age alone is not a barrier.

Regular snoring, mouth breathing and restless sleep in a child are often due to enlarged adenoids and tonsils. They can affect sleep, behaviour, school performance and facial growth. An ENT check is worthwhile.

When fluid behind the eardrum (glue ear) persists for about three months with hearing loss, or when ear infections keep coming back. Grommets are tiny tubes placed in the eardrum in a short day-care procedure.

Children born with profound deafness can be implanted in infancy, often around one year of age. Earlier implantation gives better speech and language development, so a failed newborn hearing screen should be followed up promptly.

Yes. Email your reports to trishasrivastava10@gmail.com or call the ENT coordinator on +91 97111 39570. You will receive an opinion and a cost estimate before you decide.

Yes. The Artemis international patient team issues a medical visa invitation letter and helps with airport pickup, nearby accommodation and interpreters.

It depends on the operation. As a guide, allow about a week for most ear, nose and sinus operations, and longer for a cochlear implant so the device can be switched on before you return. Your plan will include the recommended stay.